Shipping and Returns
Thank you for choosing Manam Soap Company for your handmade soap needs. Please review our shipping and returns policies below.
Shipping Information
– Processing Time: Orders typically ship within 1-3 business days after payment is received.
– Shipping Methods: We offer standard shipping via [Shipping Carrier] for domestic orders within India.
– Shipping Rates: Shipping rates are calculated based on the weight of your order. You can see the shipping cost during the checkout process before completing your purchase.
– Tracking: Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the delivery status of your package.
Domestic Shipping (India)
– Orders within India generally arrive within 3-7 business days after shipping.
Returns, Refunds, and Cancellation
Cancellation Policy
– An order may be canceled by the customer within 24 hours of placing it by emailing us at [email protected].
– Orders cannot be canceled, under any circumstance, once they have been shipped.
Returns and Refunds
– Due to the personal care nature of our products, we do not accept returns or offer refunds.
– Please read the product labels thoroughly before use. Products containing essential oils are not recommended for pregnant women or nursing mothers.
– Returns are accepted only if the shipped items are defective. If you receive a defective product, please contact us at [email protected] within 14 days of receiving your order to initiate a return.
Damaged Items
– If the goods are damaged in transit, please send us pictures of the outer packaging, shipping label, and an unboxing video. We will ship you a replacement within 48 hours at no additional cost.
Safety Precautions
– Please conduct a patch test before trying out any new product(s) on your skin. If any irritation occurs, discontinue use immediately and consult a physician.
Contact Us
If you have any questions about our returns, refunds, or cancellation policies, please don’t hesitate to contact us at [email protected].
Thank you for choosing Manam Soap Company for your skincare needs!